Study Abroad Blog
Group 4
June 27, 2006
Welcome to the blog of Debra, Erik, Kizzy, Andrea
and Ramesh. We are very excited to be part of
a team that will explore Japan and South Korea
in search of the answer to the question “Even
though South Korea is following Japan's economic
development plan, why has it developed a much
more entrepreneurial society.” We
will also seek to understand the cultural differences
between the two countries and how to do business
with these countries.
This team has great diversity and unique strengths
that we intend to capitalize over the next several
weeks. A brief introduction to each of the team
members –
Debra Stanley is part of the BBA program graduating
in May 2007, to follow with an EMBA program.
She currently works as the Director of Administration
and Finance for the BPS companies and is on the
company’s succession plan to be the next
President/CEO. As their company has been importing
exporting since the 80s, she has a strong affinity
to globalization.
Erik Rostad is currently enrolled in the dual
degree program of a Masters of Int'l Business
and a Master's of Arts in Political Science/Int'l
Affairs. He is very interested in the interplay
between int'l politics and business and currently
works for the athletic wear company, Russell.
He is also a musician and has recently been recording
violin with the local Soul/R&B artists.
Kizzy Hayes is a senior graduating in Fall 2006
majoring inReal Estate. She certainly keeps herself
busy on and off campus. Her activities include
the Professional Business Fraternity of Delta
Sigma Pi where she has held the position of Chancellor
for three semesters. She has also been
a student member of the Student Life and Development
Committee and a member of the Atlanta Urban League. She
loves to travel and employ the learning in the
global real estate business.
Andrea Hoffer is on the way to completing her
MBA concentrating in Entrepreneurship in Fall
2006. She has a great background having been
the Director of a performance venue where she
booked professional artists and managed daily
operations. She currently manages two retail
operations on the Georgia Tech campus, a bowling
alley/pool hall and a copy center. She
intends to invest in a franchise that she will
manage after graduation She holds a MS degree
in Higher Education Administration and a certification
in personal training.
Ramesh Munamarty also plans to graduate in Fall
2006 with an MBA concentrating in International
Business. He is currently working as a Director
for Oracle Corporation, where he is responsible
for managing the outsourced IT divisions of several
customers across the Eastern USA. He has a Masters
in Electronic Packaging and is certified as a
PMP in Project Management, and CPIM in Production
and Inventory Management. He has a strong exposure
to International business having managed global
multi million dollar projects and people from
various countries and cultures. He started his
career in India with the country’s largest
automobile manufacturer, Tata Motors.
June 30, 2006
We were able to get in touch with Tune Fujioka,
a leading entrepreneur from Tokyo who has agreed
to meet us in his office in Ushida, Tokyo.
He was a featured speaker in Entrepreneurship
Association of Tokyo. He has a unique background
of being part of his father’s business,
breaking away from it and venturing out on his
own. We feel he will make a great candidate for
a Case Study to learn about entrepreneurship
in Japan, Japanese culture, and the conflict
between the older and newer generations of Japanese.
His interview with Entrepreneurship Association
of Tokyo is below, where you can get a high level
background on him:
http://www.ea-tokyo.com/membership/featuredmembers/TuneFujioka.php
July 19, 2006
We had a good get-together today
at Starbucks where we got to know each other
better. We also compiled a list of questions
based on motivation, support and capacity aspects
of entrepreneurship for the Japanese and Korean
Scavenger Hunt. It was highly productive meeting
and we are planning to meet again before we leave.
We also want to listen to the violin Erik has
been recording with local Soul/R&B artists.
Interestingly enough, when we were in Starbucks
they were playing the album of the person he
was recording with. That was a nice coincidence.
We want to get to know him better before he becomes
really famous!
We also have finalized that we will meet with
our Japanese Entreprenuer on Tue Aug 15 morning
in Ushida near Tokyo.
I found an interesting article on
a comparison of Venture and IT industries in
Korea and Japan.
Another article is
an interesting discussion on applying Silicon
Valley VC techniques to Japanese entrepreneurship.
July 22, 2006
Our first group outing at a Korean Restaurant,
Han Il Kwan Restaurant, was great. Although the
only Korean dish that everyone knows about is
kimchi, the choices on the menu were amazing.
A number of people loved the Barbeque, and the
veggies in the group had a great rice and vegetables
dish. A couple of the Korean dishes that our
group tried are below:


We are all looking forward to having
a great time in Korea. Ms June Towery told us
a number of interesting things about Korea including
shopping in Itaewon. An interesting tidbit on
the Origin
of the Area Name for Itaewon - According
to the Ministry of Culture and Tourism, Itaewon
has had two different sets of Chinese characters
representing its name. One set used I (meaning
different or foreign) and T'ae (meaning
pregnancy or conception). The other set used
the characters for pear (I) and big
(Tae). When the Japanese army occupied
Seoul during the 1592-98 Japanese invasion,
the head of Japanese army went to Unjong-sa
temple in Whanghak-dong (the current It'eawon
area) where female monks were residing. They
raped the female monks and burned the temple
when they left, leaving the female monks homeless.
Several of the monks became pregnant and built
a tent house where gave birth to the children.
People started to call the place It'eawon,
a place for foreign pregnancy. Years later,
someone planted a pear tree on the area and
it grew very well. People then started calling
the area It'eawon meaning pear and
big place. This is the Chinese form used up
to current times.
July 27, 2006
There was an interesting
section of a recent Economist magazine that
contained over 20 pages of information about
Japan. One article talked
about the 1990's in Japan, which is referred
to by some as "the lost
decade." Another article described the
strength of the Japanese economy,
which in a large part is due to mastering production
processes. The article
claimed that this ability was due to the Japanese
society's long-term
management and labor cooperation. But how
will this change with life-long
employment no longer a guarantee?
In terms of our entrepreneurial approach to Japan,
the most interesting
article spoke about incentives. In the
largely collective society in Japan,
the group will receive the credit for a new idea
rather than the particular
individual. The article raises the question, "If
there is no reward in
taking a chance, why risk failure?" This
is a very important issue that we
hope to explore in our travels to Japan and South
Korea. Are there
sufficient societal incentive programs to encourage
risk? Does the society
view an entrepreneur as successful? Does
the company reward the individual
or the group? How do incentive programs
differ between Japan and South
Korea? If there is a big difference in
incentives between the countries,
how much do those incentives encourage people
to proceed with a new idea or
product? And how do these ideas differ
between age groups within each
country?
There are so many interesting angles in which
to approach the main thesis
for the course.
August 5, 2006
We have made it to Korea after 20+ hours of travel. I think we are all running
on adrenaline at this point. We arrived in Seoul with enough time to venture
out to dinner. Some members of the group opted for Korean barbeque. That was
quite an experience. The menu did not contain English nor did it contain
pictures, and no member of the restaurant staff spoke english. It made for an
interesting experience. It took us about 15 minutes of hand motions and
pointing to order bowls of rice. We finally found out what the Korean word for
rice is and the word sounds like Pop. Pop is the Korean word for meal which
means that rice is such a staple food that it roughly translates to meal.
The other half of the group went to TGI Friday. The energy of the staff was
amazing, they were all very keen on taking the surveys for the scavenger hunts
and were thrilled to be part of a group snap. They wanted to take pictures with
us and so we posed for another group snap. We had a great dinner experience and
felt very welcome on the first night in Korea.
Another interesting part of the evening was walking around the streets. We saw
live bands performing in front of people getting haircuts on the street. We saw
salons with pictures of what they could do to both human and dog hair. And most
surprising of all were the incredible number of people walking around with shops
still fully open at 10pm on a Sunday night.
August 7, 2006
The first day on the tour was packed with a wealth of information on South Korea’s culture, lifestyle and entrepreneurship.
Bus Ride
We had a chance to talk to two gentlemen on the bus on the way to the Songwon Edwards Cheonan Factory. One of them was Mr. Daniel Lee, who is a Sales Director with Acticom which specializes in advertising in the airports. The other person Mr. Jeon Jae Ha, works at Social Solidarity Bank which gives loans to Small businesses.
One of the things we talked about was the housing market in South Korea. People who would like to rent a house or an apartment have to pay a deposit for 2 years, which they get back once they leave the house after 2 years. This was a concept that was very hard for us to grasp, because it essentially means that one can rent for free, as the renter gets the entire amount that was deposited and there is no monthly payment. The other concept that was hard to understand in this unique housing market system is how the landlord makes any money. It was explained that with each rental the deposit amount is raised and the landlord makes money from the differential. It was also interesting to note that some people such as Mr Jeon Jae Ha buy the houses by paying fully for the house upfront without taking any loans. In general we learnt that loans are not popular and very few Koreans take loans.
The next concept that we explored was why Korea is considered expensive. The average pay for an fresh graduate engineer is about $30,000 and about $10,000 bonus. Out of this the breakdown of the monthly expenditure is:
- Household (groceries, toiletries, utilities etc.) – 30%
- Children education – 40%
- Taxes -10%
- Pension – 5%
- Health Insurance – 5%
The most interesting item on the list is Children’s education that constitutes 40% of the monthly expenditure. Most of the education is in private institutions and after school activities such as martial arts etc. are very expensive. Koreans consider this as an investment as in the old age, traditionally children take care of the parents. There is no social security scheme so a lot of money and effort is spent to educate the kids and ensure that they are successful.
The top companies in Korea are:
- Samsung
- Hyundai
- LG
- SK – Operates gas stations and provides mobile service (Korea’s #1 mobile service provider. The other company that provides telecom services is KT that is a government run company.
Songwon Edwards, a BOC Edwards Company
Our first stop was with Songwon Edwards Cheonan factory (BOC Edwards company) and we had an amazing and emotionally charged presentation by Mr. J.C. Kim, CEO and Chairman. He covered a lot of topics on aspects on Culture, History, Business Management, and Leadership. Mr. Kim was a refugee from N. Korea during the Korean
War. He and his immediate family came here to S.Korea to find a better life and for safety reasons. Unfortunately, he had to leave behind many family members. To this day, he is not able to communicate with any of his family members who are still living in
N. Korea.
From a refugee to a CEO, Mr. Kim's story is inspirational. His first factory opened in October, 1990. In September, 2002, Mr. J.C. Kim and the BOC Group in the United Kingdom established a joint venture that specializes in vacuum systems, exhaust management, specialty gases, F2 Generators, and Chemical Management systems. Today, they have 300 employees and revenue exceeding 136 million dollars a year.
Culture – Mr. Kim talked about how Koreans are very open and joke around. This is in contrast to Japanese who are more formal and a close society.. His business philosophy reflects the culture of his company – “To pursue small profit with justice is better than to pursue large profits with injustice”. The other business philosophy which articulates the culture is “Make people follow by Virtue and not power”. Mr. Kim spoke to us about the importance of knowing what philosophy we have in our heart when we start a company. This philosophy will come through in every step we take with our company. The philosophy on which Mr. Kim operates the company and the motto that is displayed everywhere is “Good People make good company”. He stressed the importance of a happy workplace. You achieve this by taking care of your employees and satisfying them. Deep commitment, respect, and trust from employees comes out of a happy workplace.
History and Politics – He discussed the Korean War in great detail that was emotionally moving. Six million Koreans died in the Korean War fought between Jun 1950 and July 1953. The outbreak of the Korean War happened on 25 Jun 1950 and North Korea troops captured Seoul in June 1950. He says that the tension between South and North Korea is very high contrary to what the outside world thinks. Seoul was liberated in Sep 1950 and the second liberation in 1951. The armistice happened in July 1953. The Korean War had a far-reaching impact on Korea. He is grateful to the US for their help during the Korean War and believes the US is a great country for its efforts in helping other countries that need help.
Business – Mr. Kim described the Korean business character as 3D – Different, Difficult and Dangerous. He also described another 3D which helps Korea distinguish and aids it rise in the global economy – D-RAM (Dynamic Random Access Memory), Display (LCD), Dynamic.
He then articulated the key qualities of leadership and talked about how one has moments of trust with the customers. Mr. Kim spoke about a hotel reservations personnel who went out of her way to get a room for a couple on their anniversary. The couple had stayed at this same hotel on their honeymoon years ago and the wife wanted to bring her husband there one more time. Her husband was dying. The hotel was fully booked, but the reservationist made it happen. This was a moment of trust for that customer and the reason why the wife will recommend the hotel to friends in the future. These are small things that may need going out of the way to take care of special customer needs. He also said that if the businesses don’t change the customers will.
He used simple analogies to get his point across - one such example is he says a duck is very adaptable in air, water or land, although the leaders are eagle, seal and cheetah. He e says one needs to decide early on, whether they want to be a duck or a leader in one niche.
The statement that struck us was, "Make people follow you by virtue not power." We don't know if this is the norm in Korea, but in the US you see a lot of leadership coming from power instead of respect and belief. It would be interesting to see how this will be adopted in US.
He also said that each leader and the leadership style is unique and can’t be copied from other leaders. Success is ongoing and not a destination according to Mr. Kim. Before we went on the factory tour, he ended his presentation with a very moving quote – When a person has a dream it is no more than a dream, when you share with others it comes true.
Hoseo Gradaute School of Global Entrepreneurship
We then went to Hoseo School of Entrepreneurship, which is the leading university in Korea on entrepreneurship with about 13000 students (including 2000 graduate students).
We met with Dr. Hong Kim, Dean of the Graduate School of Entrepreneurship. He talked to us about the business incubation program at the University. It was amazing. We don’t have anything that impressive as far as support for new businesses in the US.
In 1991, the New Tech Venture Consulting Program was started. This is what eventually grew into the program they have today with 60 companies. The goal of the program is to increase the success rate of these start-ups, so they can succeed on their own typically after 3 years.
Each entity that supports this program has different goals. The business wants to make a profit. The government wants to see more jobs and the University wants to increase their reputation thereby bringing in more research money. It is a win for all if the businesses succeed. They currently have a 68.5% success rate amongst the businesses that start through this program.
Some of the key points from Dr. Kim’s lecture include:
- Government support for Business Incubators (BI) resulted in higher success rates for SMEs
- Korea has mostly private universities whereas Japan has public
- Korea encourages entrepreneurship and has great business university partnerships to foster new businesses.
- Chonan and Asan are rising cities close the Crystal valley and near famous companies such as Samsung, LG and Sony.
- BI’s source of funding
- Institution – 32%
- Local Govt – 26.3%
- Central Govt – 14.2%
- The estimated turnover is $1.36B for each BI. This contributes to 0.17% of Korea’s GDP.
- As Ideas move to Feasibility to Tech Develop to Commercialization to Marketing the type of funding received Is Grand fund to R&D fund to Seed money to VC funding.
- There were 17 companies started by Professors and 58 companies by students
Key Facts on Korea
- Language – Hangeul
- Population – 48 million
- GDP - $680B
- GNI - $632B
- GNI//person - $13.446
- Export - $253,845 M
- Import - $224,463M
- Area – 9.9538 sq km
After our talk with Dr. Kim, we were brought into a room where one of the companies works- CMS Technology. We were shown their electronic stethescopes. It is amazing what technology can do for the health industry. They even had a stethescope that a patient can administer oneself at home and the data is transferred to the doctor's computer. This would be useful foe Seniors and disabled.
The day was a very satisfying and rewarding day.
August 8, 2006
Hello Everyone!! As you know by now, we’re blogging live from South Korea!! We actually woke up in Jeonju, Korea this morning. This city is the “Williamsburg” of Korea as Jim would say. It is rich in the ancient history of South Korea. All of the buildings are maintained in traditional Korean architecture through renovations. We were given the special honor of staying in the house of the last remaining descendant of the Jeonju Lee Dynasty. In Korea, the place where your family originated comes before the family name. That is why it is the Jeonju Lee Dynasty. Another interesting fact of the last descendant of the Jeonju Lee Dynasty is that the government confiscated all of the property of the Jeonju Lee Royal Family and left them without money. The last descendant had been reduced to begging on the streets to survive until the government suggested that he live in and help maintain the ancient village within Jeonju.
Before breakfast this morning, we took a tour of the Shrine of Kings from the Jeonju Lee Dynasty. This is where anyone can now go to view 6 portraits of the 27 Kings that reined during that dynasty. Only one original portrait remains here. The Shrine that was thought to be a very Holy place during the times of the dynasty was first constructed 600 years ago. It was burned during the Japanese and Korean War. The structure that we visited today was reconstructed after the war and is now 400 years old. All of the king’s portraits were destroyed during the fire except for one.
The Shrine does not normally open until 9 AM. However, Jo hee-suk from the Municipal Government felt that our group was special enough to warrant an early opening and entrance into this very important place. There are two entrances into the Shrine. One is for the footprints of the Kings of the past (Basically, their ghosts) and the other is for living humans. We were able to view the portraits of six of the kings that hung in the shrine. The bottom half of two portraits were burned during the war and these portions were re-created. The other three portraits were entirely recreated from memory. We also got to see the place where all of the history books were kept before the war. Due to the efforts of citizens at that time, they were able to save some of the books and this is why the people of Jeonju are able to trace their ancestry.
After our tour, we went to a famous Korean Restaurant that had been featured on Korean television and had bean sprout soup that included chopped squid with Kimchi and cut onions in spicy red sauce on the side. But the most popular items on the table were bowls of dry puffed wheat. All we needed was milk. J The owner of the restaurant invited us to see her personal gallery of collected items to view with coffee and tea.
Everyone has been so nice to us while here in Jeonju and so sincere. We thanked Daniel for providing us with this traditional experience. And as a wonderful gift for our send- off, Major Song Ha Jin gave us “Family Fans” that are unique for the Jeonju city. There are three red, yellow and blue fans that are beautiful in color. There is one for the Father, Mother and Son or Daughter. He wanted us to have a long lasting memory of Jeonju. Jeonju is a place we will never forget.
Shortly after returning to the hotel from Jeonju, we climbed back on the bus to take a tour of Seoul. Seoul has 12 Million people and is the largest city. Korea has always been at war. It lies in the center of China and Japan. The current generation is the only generation that has not seen Korea at war. Korea was under the rule of the Chong Jui dynasty from 1813 - l 1910. After the Japanese invasion, they were under Japanese rule from 1910-1945. After their independence, Korea was a poor country that was not well known through out the world. The economy began to change in the 1970’s and after the 1988 Olympics that were held here in Korea, knowledge of Korea began to grow.
During our tour, we visited Changdeokgung palace. It was constructed in 1405, the 5th year of King Taejong’s reign. This palace was also burned during the Japanese invasion of 1952, but restored in 1610. Changdeokgung was built according to the layout of all Chosun palaces. The first is for administrative offices, the second includes the throne hall and audience area for the king and residences for the royal family. The third important area is the garden. This palace is also characterized by the arrangement of buildings in harmony with the surrounding landscape. It took us 1 ½ hrs to get through the palace. It is truly a beautiful place.
Our eventful day was ended with a subway ride to Itaewon for some eating, shopping and fun. Even with all of our work and hectic schedule, you know we still had to find play time. See you tomorrow!!
August 9, 2006
We started the day with a visit to Seoul Venture Town where we met two entrepreneurs and representatives of Seoul Business Agency (SBA).

One of the entrepreneurs was from Chip and Media. Chips&Media was established by electrical engineers with experienced in MPEG audio and video technology and semiconductor based algorithm implementation. It was created to provide support for both home consumer electronics and personal multimedia devices.
Chips&Media has developed a line of reliable, high-quality IP & SoC solutions that allow manufacturers to satisfy the growing consumer demand for high-definition digital set-top boxes, PVRs, cellular phones, and digital camcorders.
It is a fables semiconductor company with 75 employees est. Mar 2003, specializing in video technology. Their business model is to be the advanced multimedia IP provider in fast moving markets. They are in competitive multimedia chipset vendor in already-mature markets. The market coverage is both in the mobile market (3-G phones, PMP, Palmcorder) and in the standalone consumer market (DVD, PVR, HDTV).
Over the next 3-5 years they would like to enter the automotive and the network top devices. They already have a MPEG-2 SD decoder, MPEG-2 HD Decoder and a multi-standard video codec.
They got their funding from 3 venture capital firms and their exit strategy is to grow the company and they are also open to M&A.
The next entrepreneur we met was from Xonda.net. This is a company that is taking the concept of Reverse Auction to the Consumer market. In a regular auction prices goes up as new bidders enter their bids. In the Reverse Auction, the prices go down as a new bidder enters the transaction. Traditionally Reverse Auction was always for a B2B market where a company would engage a Reverse Auction company to get bids from their select list of vendors. The vendors would bid to sell the item at a certain price and get outbid by someone selling for a lower price. In this case, Xonda.net is opening this concept to consumers. Each bidder views the price for 100 Won and say the seller’s original price was 50,000 Won, and after 100 bidders who paid 100 Won each to bid, the price for the buyer is 40,000 Won. The seller still gets his 50000 Won and the buyer gets it for a lower price. This appears to be a very good business model creating a win-win for every one.
Registration is ongoing in 35 countries and Patents are on the way. The company has not introduced this to the American market yet.

Our next speaker was from Seoul Business Agency, which provides Seoul’s Hi-tech Small and Medium Enterprises (SMEs) with opportunities to develop as advanced enterprises and to help them adapt to the high value-added knowledge industry. It builds specialized infrastructures and does market development in Korea and overseas for the SMEs. It is also responsible for trade and foreign investment and overseas recruitment. It participates in the fields of
- Support of Business Startups – through Seoul High-tech Venture Center (SHVC)
- Fashion Design and Collections
- Cartoon and Animation
- Marketing and Exhibition Promotion
- Promoting International Trade and Foreign Investment
It has two facilities – one is a incubator center and the other is the venture town, where we went. The business incubation helped companies with technology, management, market research, M&A, rental facilities for equipment and space and provide education.
This service is valuable to SMEs and the first company that we met from Chips and Media was incubated at SBA.
We had a good lunch at a Korean restaurant where things were served in a traditional way and we had to sit down and eat with metal chopsticks (which is how Korean chopsticks distinguish themselves from the wooden ones in Chinese or Japanese)
In the afternoon we had a lecture by Mr. In-Kwan Cho, Director of Hoseo Venture Capital. His lecture was very informative. According to him the most VCs have been focused on mobile phone’s eco-system, however they are now moving to Digital TV supply chain. Annually the market is about $600B and the market is still sluggish although there has been an improvement in quality.
The local VCs are bridging and filtering between Government and local start-ups, however they are struggling to be independent and successful. According to Mr. Cho the number of VCs will be halved in 4-5 years. The role that VCs play currently is a limited role as a passive money supplier and not a trusted business advisor. Most of the funding for startups come from Venture funding and there is very little angel funding in Korea.
He helped us answer our thesis question of why Korea’s entrepreneurship rates are so high compared to Japan even though they are similar culturally. Mr. Cho feels that Koreans like more challenge than Japanese as there is a stronger individualism in Korea as opposed to Japan. Big companies in Japan are not lifetime-employers like the ones in Japan. As we have seen with SBA and others, there is a higher government support to VCs and start-ups.
In terms of VC Japan and Korea are similar in the following ways:
- VC industry is new is both countries
- VC industry is hands-off and as mentioned above currently they are not playing the role of a business advisor.
- VC has limited pool of qualified staff.
- VCs are focused to invest in later-stage investment so that the risk is lower
- The dominant channel for exit is IPO rather than VC-backed-M&A
The differences are:
- The market valuation and diversification is relatively higher in Japan.
- Japan focuses on high-tech whereas Korea is invested in services industry
- Korea focuses on manufacturing and hardware sectors
- Japan is more developed than Korea in terms of Healhcare Investment
- In the Asian Economic Crisis a lot of people had to leave the big companies in Korea, whereas in Japan they did not
- Japanese VC are not supported by government, the VCs raised money though Insurance companies and banks. In Korea, there is good government support
August 10, 2006
Interview with Jae-IL-Kim of Duck Shin Logistics
Chan Robertson, our contact, met us at our hotel as planned at 9:00 am and took us to meet our entrepreneur, Jae-IL-Kim of Duck Shin Logistics. We arrived on time for our meeting at 10:00 am and were graciously welcomed by Mr. Kim and his office staff. Our interview began and Mr. Kim was more than generous with his personal history and history of his company.
Mr. Kim is married with 3 children, all boys. The oldest son is attending college to prepare for the pharmaceutical industry and hopes to work for the government in something like the FDA. The second son attends a college in China and is studying international business and economy. The youngest child, ten years old, is an actor and does commercials and some shows. Mrs. Kim is the youngest son's business manager. We asked him if he would like them to be entrepreneurs or join a company and he said that he would leave that decision to them.
Mr. Kim is 46 years old and had worked in the import/export business where he had gained experience with shipping and logistics prior to using this knowledge to start his own company in 1988. He mostly used his savings to start his company and also a small loan from the bank. He said that he was not able to get money from the SBA or SMA mainly because of the type of business, but also it is extremely hard to get money for startup companies from these organizations. We wanted to get his feedback on the incubation help that we learnt about yesterday and he said that usually high-tech industries get that but not companies like his. Mr. Kim owns 100% of Duck Shin Logistics, a shipping/transportation company that specializes in the transportation of heavy equipment and materials. The company does business mainly in Korea but is now trying to expand business into China. His firm employs 3 office people, 100 contract employees, and he owns approximately 70% of his equipment. His company also depends heavily on contract suppliers. His main motivation for starting his own company was to reduce the time he worked which was about 60-70 hrs per week and also money was an incentive.
In Seoul you must have $100,000, an office space and money for equipment before starting a corporation in Korea. This means Mr. Kim had to have a few hundred thousands to start his business.
Personal contact /networking is the main source used to get customers. Mr. Kim knew many people from the years he had worked at the import/export company. He does not market through commercial advertising. The advertising is personal experience and referrals. The logistics business is very competitive and there are 2000-3000 logistics companies in South Korea. His business generates approximately 4.5 million dollars in revenue and retains about 7% net profit.
Mr. Kim went bankrupt in 1999, this was a result of the drop in economy due to the 1997 IMF crisis. He found himself owing approximately $4.5 million and receivables of only $2.5 Million. His company had lost a lot of money due to the terms that he allowed to the customers. Big jobs were very costly and to be competitive he had to give the terms the customers could get elsewhere. The companies would give Duck Shin Logistics a promissory note or a personal guarantee to be paid after the job was completed. Using such type of Ahum papers , as they are called in Korean, is very customary way to handle payments in this industry. In most cases of default little could be done. Since the business is very competitive and there are a lot of players, one company cannot dictate a different type of payment term to assure that they get paid. This is because if one company tries to act tough, they will lose the business to someone else. Since he went bankrupt, he has purchased an insurance policy to help recovery of bad debt.
We wanted to get information on how his family reacted to his failure. Mr. Kim told us that his parents and wife were not upset with him for going bankrupt but his brother and other friends stopped associating with him during this time. In Korea they just don’t say anything and keep quiet. Failure is not taken well. The reason his brother stopped talking to him was because he was afraid that Mr. Kim will become a burden on him. He also said that in Korea women don’t get involved in their husband’s business.
After closing his company he went to work for another company as a vice president but it was very hard to move down from being the owner and president so he went back in business for himself and his business is stable. In Korea titles mean a lot and so a drop in title to a Vice President is a big deal. So he would work for anyone else again after being the owner and president.
We asked him about the role of technology in his business, and he said that he had software that did bar coding and tracked his shipments at any given time on his computer. Customers would call him to ship the goods and he would have his team manage the shipment.
Mr. Kim does not have an exit strategy at this time but he did say that if the right company came along he would be interested in selling or merging. He is very nervous for the last 2-3 months as his revenue stream is dropping. In his business he makes 7% margin and as it is very competitive, he is not sure if he will make it.
Mr. Kim told us that the government has many regulations and due to competition no else could enter this type of business until 2008.
We asked him about global expansion and he was planning to go to China. He is even considering of diversifying from specialized transportation to transporting other types of goods. He thinks that entering the Chinese market will be a good move for him, as it is getting difficult in Korea.
We closed the discussion with his views on entrepreneurship and whether he enjoys what he does. He felt that as an entrepreneur you made more money and had the flexibility to do what you want. The cons are that he felt personally responsible for the well being of all his employees and contractors. He spent a lot of sleepless nights thinking about this, especially in the last couple months. He still maintains a positive attitude that things will work out.
After our meeting with Mr. Kim we presented GSU Study Abroad shirts. Mr. Kim told us that he wanted to take us to lunch if we had time and we joined him and Chan for lunch. After lunch Chan showed us more of Seoul and took us to a shopping area. We were really overwhelmed with the kindness and generosity extended by both Mr. Kim and Mr. Robertson. We learned a lot more about entrepreneurship in Korea than we had expected.
At dinner we had a special guest speaker, Mrs. Kim. This was our first woman entrepreneur and we were very excited to hear how she had become a business owner. Her husband had started a BMW dealership and had been in business for several years and the business was doing well. Mrs. Kim had started a couple of day cares and had over 300 children. Because education is so important in Seoul the government helped fund the startup of the daycares.
Korea Recap Video
August 11, 2006
Ohayou (Good Morning) from beautiful Tokyo Japan!! We arrived at Narita International Airport 12:30 Friday afternoon. On the way to the Imperial Palace our tour guide, Kanake San (San is normally used after the Family name as a sign of respect very much like Mr., Ms or Mrs.), explained some facts of Tokyo’s legislature and business. The National Diet of Japan is Japan's legislature. It consists of two houses: the House of Representatives and the House of Councillors. Both houses of the Diet are directly elected under a parallel voting system. As well as passing laws, the Diet is formally responsible for selecting the Prime Minister. TukakoSan says that the next Prime Minister will be from the Democratic Party. The National Diet Building is located in Nagatacho, Chiyoda-ku, Tokyo. The House of Representatives has 480 members that are elected on the same day for four year terms. The House of Councillors has 242 members who serve six year terms; alternating halves of its numbers are elected every three years.
Kanake San also gave us information on the success and failure of some businesses that have come to Tokyo. A French Supermarket named Carrefour came to Tokyo in 2000. The multinational buys directly from suppliers to bypass the wholesale traders in order to provide lower prices than it’s Japanese competitors. It failed because the people here thought the new supermarket would have French products but instead it sold Japanese products.
Carrefour ended a four year struggle and sold its eight stores to a Japanese company. Wal-mart is back for a second try in the fast-moving Japanese market. When they first arrived, they brought with them their big, bulky merchandise that did not fit well with the Japanese lifestyle. A huge jar of Mayonnaise would not fit into their small refrigerators. Now they are partnering with Seiyo when re-entering the Japanese market.
I’m sure many of you remember the convenience store 7-11 that disappeared from Atlanta, years ago. Well we found them here in Tokyo, Japan and they are doing very well. The small convenience store opened it first store here in May of 1974 and currently has higher revenue than the largest supermarket chain.
In 1980, Tokyo experienced a huge real estate bubble where land prices skyrocketed. They constructed many condominiums that were priced at $1.5 Million for less than 900 square feet. But after the Japan’s economic decline, those same condominiums are priced today at less than a 1/3 of the original price.
For dinner that evening, we went to a traditional Japanese restaurant and got to meet John Everson. He is a Canadian that has lived here in Tokyo for 17 years. He started a company five years ago named Catus Group. His business model includes linking European and Japanese companies together. John brought everything that Jim has taught us about Japan to reality. He focused on some valuable key points during his talk with us at dinner. He feels that entrepreneurship in Japan is based on opportunity and not necessity. Currently, entrepreneurship is only 2% here in Japan. John stated three reasons as to why he felt Entrepreneurship was so low in Korea.
- In education, students are not taught individualism and to think for themselves.
- Older people still controls the rules of society. For example, people still ask their bosses to change jobs.
- Women did not run their own companies in the past even though they are the richest people in Japan. They control the money in the household and they are the targeted group in market campaigns. But now that they are using the money they have access to start their own businesses.
John then went on to tell us how to succeed in business as a foreigner in Japan. Just as in Korea, you can’t just come here with a good business plan and good language skills. You must also have a good attitude and show that you are committed to success. This also means having patience because it takes time to build a network. This network is how you will succeed. You cannot just call a major company and ask for a meeting, you have to be introduced or you will never get in the door. Business is based on relationships. People don’t do business with your company, they do business with you.
One has to also understand that business hours do not end at five. This is when they begin. Social hours are equivalent to business hours because this is where the relationships are built. This is where people analyze potential business partners a personal level to see if they are dependable and to discover what they can bring to the table. Who can this person possibly connect me with in the future? Therefore, having a clear understanding of the culture of the country you’re entering to do business is the most important factor. This is one of the ways one shows commitment.
John went on to inform us of a new type of business organization in Japan called Kabushiki Kaisha (KK). It is modeled after the American Limited Liability Corporation (LLC). It was converted from Godo Kaisha, a similar business structure intended for small businesses and established into Company Law April 1, 2006. Unlike LLCs, GKs were taxed as corporations. The company's profits were taxed at corporate tax rates, and dividends are taxed at individual tax rates. In late 2005, following the passage of the Company Law, the Ministry of Economy, Trade, and Industry pressed the Ministry of Finance to treat GKs as "pass-through entities" in which only company profits would be taxed. However, the Ministry of Finance refused to allow such treatment. As a result, many new companies are expected to use the more prestigious KK business form rather than the GK business form, especially given the looser regulation of KKs under the new law. This essentially makes it free to start up a company now in Japan and much easier when compared to the U.S.
When asked about an exit strategy for his company, John replied that the buy out amount would have to be four times his gross revenue. He would only sell to an IPO or a private company that will become an IPO. And he would only consider waiving all of his fees if they guaranteed him 10% of future stock.
Walking through the night district after dinner on a Friday night, we got to see a taste of the after five business hours. There were groups of business men on every corner with their brief cases in hand and their neck ties undone from a day of work during “regular” business hours. As we walked by, we watched as they solidified futures connections in an effort to guarantee future success. This was reinforced knowledge at its best.
Andrea and Kizzy stopped in a café next to the hotel and passed out a few surveys for our scavenger hunt wide. In retrieving one, the lady said to Kizzy “too difficult.” This brought to Kizzy back to what John was saying about students in school not being taught individualism and to think for themselves. Had she never thought about the possibilities of owning her own business, therefore answering questions regarding this concept was hard? Or had she thought about it, but did not want to be the nail that sticks out?
Honesty in Asia
One thing that has been very surprising on this trip has been the level of honesty we have seen in regards to money. While at Hoseo University in Korea, we witnessed money being left out in the open next to the cash register with no one looking after it. It was assumed that no one would try to take it.
The other example of honesty occurred at the Imperial Palace in Tokyo. One member of the group had 20,000 Yen (roughly $200) fall out of his pocket. A gentleman later came by to ask us if we had dropped any money. After verifying the amount, he gave the money back. This level of honesty in regards to money is a great comfort as a visitor to these Asian countries.
Survey Results from Korea
Hitting the Streets in Korea
We hit the streets of Korea to learn about the thoughts, perceptions and experiences of the Korean people and how these factors influence their decision to become an entrepreneur. The results of these surveys will later be compared to the results of the same survey being completed by people in Japan. This will help us to determine the reasons for the differences in entrepreneurship levels between Korea and Japan.
Armed with our surveys written in Korean we approached locals in restaurants, gathering areas, and even a lounge at HOSEO University. The response we received was overwhelmingly positive. The Koreans were curious about our survey and wanted to help. At one point, we had a small crowd waiting to get a survey. We did not expect this generosity of assistance. The experience gave us a good picture of the friendly and helpful nature of the Korean people.
The Survey & Respondents
The survey questions can be organized into the three main categories we have been focusing on throughout our trip: Culture, Politics, and Business. Just about half of the respondents fell into the 30-39 age bracket while the other half fell into the 40-49 range. One respondent was over 60 years old. The majority of the respondents were male.
The survey was broken out into two separate sets of questions. One set was specifically asked of current and past business owners (entrepreneurs) while the other set was for non-business owners. We found that a little over half of the respondents are currently not entrepreneurs.
The Results
Culture
When asked about their motivation for starting their own business, the majority of the entrepreneurs said, “It was my dream.” This was closely followed by the desire for financial independence. We found this indicative of the growing individualism and need for financial security of the Korean people. The respondents who are not currently business owners overwhelmingly said they either casually or seriously thought about business ownership indicating a strong trend towards increasing entrepreneurship in Korea.
The entrepreneurs described themselves as, “achievement-oriented, leaders, and highly confident” while the non-business owners felt that entrepreneurs should be achievement-oriented, leaders, and creative in order to be successful. More than half of the entrepreneurs have family members, typically parents, who own or have owned businesses. Only a couple of the respondents who are not entrepreneurs had family members who own a business and in both cases they were siblings. As is with the trend with most cultures, this shows a tendency of the child of entrepreneurs to become an entrepreneur him/herself.
“One should not start a business if there is a risk it might fail.” Interestingly, the majority of the entrepreneurs agreed with this statement while a majority of the respondents who are not entrepreneurs disagreed the statement. Our best assessment of this result is that the Korean business owners approach entrepreneurship very carefully and minimize risk as much as possible. The non-business owners view any form of business-ownership as a risk, but do not rule out the possibility of future business ownership.
The top two fears of owning their own business for both entrepreneurs and non-entrepreneurs are “suffering a personal failure” and “uncertainty of income.” Entrepreneurs also stated “consequences for your family” as amongst one of their top fears. These responses showed the high importance Koreans place on their personal achievements and how money and income is strongly linked to their view of themselves and others.
All respondents, both entrepreneurs and non-entrepreneurs, felt people who started their own business and failed should be given a second chance. This sentiment shows a tendency in the Korean culture to forgive this type of business failure and allow the failed entrepreneur to save face and start over.
Politics
The perception of governmental influence over entrepreneurship and business seems to have a wide range. The entrepreneurs were split in their assessment of the government’s role in controlling pricing and promotion. Exactly half of the entrepreneurs feel they have no flexibility in controlling pricing while the other half felt they had complete control over pricing and promotion. All of the non-business owners feel the government leaves them very little to no control over pricing and promotion. We hypothesized that the discrepancy in the responses may have something to do with the varied industries of the respondents. Unfortunately, we did not collect data about the specific industries of the respondents and therefore do not have those variables to compare.
Business owners said they enjoy tax advantages while the non-business owners were split on the issue. Non-business owners may not be educated in all of the tax advantages for entrepreneurs and therefore have a different perception on the matter. The university was named by the entrepreneurs as being the largest resource for information about starting a business. Non-business owners see the University and the Internet as the best place for entrepreneurship information.
Business
When asked about challenges at start-up, the entrepreneurs said lack of available financial support and information on how to start a business were their biggest challenges. The non-business owners are split on their perception of how difficult it would be for them to start up a business. Half said they think it would be “somewhat easy” to start up their own business while the other half feel it would be difficult.
Most of the entrepreneurs felt luck contributed to their success closely followed by networking, being open to learning, and being adaptive to change. The entrepreneurs use the Internet and television to market their product while the companies of the non-entrepreneurs us television, newspaper, and magazines to market.
All of the entrepreneurs said their prior work place created a very creative environment while slightly more than half of the non-business owners feel their current work place creates a creative environment. This may be indicative of entrepreneurs around the world, as they tend to find ways to be creative at work.
In describing their previous work place, entrepreneurs also said that there were few incentives to contribute to the growth of the business or new products and services, but when there were incentives they typically were monetary. The non-business owners concurred with the entrepreneurs on this subject.
All of the non-business owners said they would seek funding to start a business from a bank. Our question about funding for the entrepreneurs got lost in the translation, therefore we do not have this data for comparison. However, as stated above, the entrepreneurs indicated that funding was one of their biggest challenges at start-up demonstrating that getting the necessary funding from a bank may not be that easy.
The majority of both of the entrepreneurs and non-entrepreneurs do not have foreigners working in their business or company. All of the respondents feel it would be difficult for a foreigner to start a business in Korea.
Most of the respondents said they make business decisions as a group by consensus while a few respondents from each group said they make decisions individually.
The survey results gave us an interesting picture of the culture, politics, and business processes that contribute to Korea’s level of entrepreneurship.
Today we were supposed to go for a boat ride but it got cancelled because of the traffic jam caused by first day of summer vacation. Instead we went to the Kamakura shrine, which was really worth it. We saw “The Great Budha” that was cast in 1252 A.D. It is amazing how the pagdodas and the Budha Statues are built on the same principles that modern earthquake proof buildings are built. On the way, we interviewed Kanake San and learnt some interesting things that helped us contract living expenses in Japan compared to Korea.
In Japan the average split of expenses for an average household is:
- Household – 25%
- Mortgage/Rent – 20-30%
- Tax – 10-37%
- Children education – 4.2% (this is a big contrast to Korea, which has 40% for children’s education)
- Health Insurance – 14% (half paid by company)
- Pension – 14% (half paid by company)
The average income for a 43-year old male is 5.58 M Yen per year, whereas it is 2.78 M Yen for the same age woman.
Unlike Korea, rent is not free in Japan and it is pretty expensive to rent apartments. Since it costs about the same to rent or mortgage, a number of people prefer to buy the houses, if they can make the down payment. The mortgage rate is 3% as the interest rates are very low.
We had a short lesson on religion in Japan as well. The primary religions are Budhism and Shintoism. Budhism came from India and went to China which had Taoism. It then went to Japan, where Shintoism was prevalent. Shintoism did not have any particular God, but believed in spirit and traditional Shintoists believe that whatever they depend on the most is their shrine. Budhism had a influence on Shintoism and that resulted in Shinto Shrines (physical structures) being built.
Moving from religion to defense, Japan has the fourth largest defense spending in the world with a staff of about 26,000. It is called the security force.
In the evening we went to Roppongi, the district with lot of fashion stores and nice bars and restaurants. We also got to go on the Tokyo Tower, which was copied from the Eiffel tower but is 33m higher than the tower in Paris. The view from the observatory was incredible.
It was an interesting day where we learnt a lot about Japanese culture and the lifestyle of an average household. Our special thanks are due to Kanake san for sharing a LOT of useful information on Japan.

Today we went to the Meiji Shrine, which is a Shinto Shrine for the Emperor Meiji, which is regarded as a National Shinto Shrine. We saw that the Shrine was not painted red like the other shrines we have been to. Some of us offered our prayers and asked for blessings while admiring the architecture of the shrine, their practices and nice Sake containers.

Just prior to our trip we learnt about Meiji restoration from Eric and Kaneko-San, where Emperor Meiji brought a divine image to Japan to restore from the bad image that Japan had in the world. He was successful in doing this and brought Japan back on the path of prosperity.
We then went to a place where we could see Japanese dressed as punks or freaks with weird costumes and hairdo.
In the evening some of us went to see the fireworks from the 52nd floor of the Mori Tower, which was a great experience. The location for seeing the fireworks was awesome as we got to see the “beer gardens” that were on some of the skyscrapers which are gardens on rooftops where Japanese meet especially in summer to hang out after a long day or on weekends and have a beer.
August 14, 2006
Konichiwa !! (Good afternoon) This was an extraordinary day for all of us here in Tokyo. It was the icing on the cake of our academic experience here in Asia and will forever be remembered as The Breakthrough. Our day started of with a visit to JETRO (Japan External Trade Organization). They do not normally open their doors to many visitors, so we were honored to be extended such a privilege. JETRO is helping Japanese enterprises, especially SMEs (small and medium-sized enterprises), build stronger business ties in ASEAN, China, India and the rest of East Asia. They also aim to further the revitalization of the Japanese economy. To facilitate the business of Japanese firms in these countries, JETRO works with governments in the region to improve intellectual property protection and to help promote free trade agreements (FTAs) in East Asia. JETRO supports the member countries of ASEAN – an important hub in the region – with their efforts to enhance industrial competitiveness.
During our time at JETRO, we were given a tour of the offices used free for 50 days by companies looking to enter Japan’s market. We also heard from two JETRO officials that briefed us on the current situation of Japan’s economy and venture business and the Attractive sectors of ICT (Information and Communication Technology) in Japan. Dai Higashino of JETRO’s Economic Research Division, spoke to us regarding Japan’s recovery effort since 2002 and how it’s has been led by Private demand. Japan’s GDP has been 1.9% since 2000 compared to 3.8% during the 1980’s and 1.7% in the 1990’s. Overall, the economy is improving with increased corporate profits, falling interest-bearing debt and investments in Research and Development on the rise. Naturally, this type of environment increases opportunities for the facilitation of venture businesses. However, some difficulties still exist such as financing, marketing, securing personnel and management know-how and regulations and procedures. There is a new corporation law – referenced in the August 11th blog - that began in May of this year that abolishes minimum capital requirements.
Shigeru Kuwabara – IBSC (Invest Japan Business Support Center) spoke to us about Japan’s speedy internet environment and the booming gaming industry that has spawned so many web-based entrepreneurs. Kuwabara-San has been with JETRO for 4 years and was an entrepreneur before taking his current position. He is happier with the stability of working for JETRO. He helps with the tenants in the IBSC office. Since 2003 over 200 countries have used IBSC to open their companies. In addition to the free use of office space for 50 days, start up companies also have access to conference facilities, private meeting rooms and opportunities to meet with other entrepreneurs in seminars hosted by JETRO. Other services offered include and a business library that provides statistical info on businesses in Japan, procedural information, industry trends taxes and the local government. ISBC also provides individualized support and open access to governmental procedures thru their close relations with the Japanese Government. There are six Invest Japan Business Support Centers in Japan: Tokyo, Osaka, Yokohama, Kobe, Nagoya and Fukuoka. IBSC provides advice on market entry, the regulations and incentives from national and local governments. We were provided with a lot of this current information and also informed that we were very lucky to have it. We agreed. They estimate the cost to set up a Japan office, help with procedural requirements for establishing a business, find a location for your office and find qualified staff for your new business.
Kuwabara-San stated that young entrepreneurship in the gaming industry is really big, but overall entrepreneurship is low because it is hard to get money and there are not enough private investors. He showed us the website of the new Nintendo Wii that will be released this fall. It is wireless gaming using Wi-Max technology, which is better than Bluetooth. He feels that the key industries where Japan is playing a key role in entrepreneurship is Content, Communication Infrastructure, Hardware manufacturing, Mobile, and Gaming. He also says that BioTech, which has a close link with ICT is booming as well.
He reiterated that the hurdles to launch businesses was still high, the financing is scarce and Japanese tend to prefer job stability. He strongly believes that the New Corporation Law launched in May 2006 will bring a significant boost to entrepreneurship as businesses can now start with no capital.
He also felt that bankruptcy rate was decreasing and although the birth rate is declining the increase in productivity through innovation would compensate for that.
Dave Mori – EA of Tokyo (Entrepreneur Association of Tokyo) was raised in Vancouver, Canada. His business here in Japan is English OK! The idea for this business came from his experiences here in Japan when he first moved. Some companies would not do business with foreigners such as searching for an apartment. But the businesses that would, always spoke at least some English. So he and a friend came up with the idea to promote these businesses to foreigners and travelers.
Mori-San gave us some advice about setting up a business in Japan. He stated to go out and meet people whether it’s in bars and/or by joining association groups. If there is not one, start one. Find strong partners with existing networks. You should have $3 Million Yen ($30,000) for start up costs. Make sacrifices and always remember what you give out comes back to you.
It began with Mori-San that the breakthrough of the day was introduced. The question of what he believed the percentage rate of entrepreneurs was in Japan was answered with a much higher rate than what we had been led to believe from the beginning of our trip.
Jason Reese – Yellow Tail was one of the tenants of JETRO that Jim ran into. He was asked to speak to us for a few minutes, which he was very happy to do. It was interesting to get the view of someone was on the receiving end of all that JETRO has to offer. In speaking to us about his the Yellow Tail company, he revealed to us some of the difficulties that the company is facing with the Japanese market and how they will try to overcome them. To begin, beer is the number one alcoholic drink here in Japan. It accounts for 80% of the revenue. Wine only accounts for about 2%. So their first challenge will be to introduce wine to the market and show that it is a good thing. Secondly, the refrigerators here in Japan are small. The wine normally has a cork and would have to be stored in the door of the refrigerator to stand up right. They are looking into a screw top so that the bottle can be laid down in the refrigerator to fit. They have not yet considered shortening the bottle.
Very good advice that he gave us was to take the time to understand the culture. It is greatly appreciated and can open many doors. He then went on to say that if you ever get to a point where you think you understand everything about the culture, it’s time for you to pack up and go home. You can never stop learning. He stated that the more he learns, the more he realizes he doesn’t understand.
Eric Williams – REIA (Representatives for Exporters and Importers in Asia) is a great example of connections being made through previous employment. The entrepreneur we interviewed in Korea for our Scavenger Hunt Deep told us that when you leave a company to venture off on your own, all of the connections that you made during that time should be kept in a rolodex that you take with you. These are your clientele. There are three parts to his business: Representative for two U.S. based manufactures, consultant work for 1.5 Japanese manufactures and sales. He sales Japanese products to U.S. and U.S. products to the Japanese. Willams-San advises to get an accountant that you can trust and keep yourself open to increase the chances of something happening.
Williams-San agreed with Mori-San’s opinion of entrepreneurship being higher than 2% in Japan.
Our evening was completed with the most honored invitation to Tokyo’s American Club. This invitation was extended to us by Iwao Tomita. He is the founder of Tohmatsu Awoki & Co. established in 1969. He then succeeded to the chief executive officer position and in 1975 was appointed to the executive board of Touche Ross Internatioanal. Through a merger of Deloitte Haskins & Sells and Touche Ross in 1989, he was appointed to the Board of Governors for Deloitte Touche Tohmatsu, then later as a senior partner and finally his present position as founder. His youngest daughter Yuko-San joined him for a very special evening with us with great food and conversation.
Yuko-San opened up the mystery behind the difference between what we in America think an entrepreneur is and what they feel an entrepreneur is. Both Yuko-San and Tomita San defined entrepreneur to be someone who starts from scratch and grows the organization to be big and make a significant difference to the economy. He cites founders of large businesses like Honda to be entrepreneurs as defined by Japanese. The shopkeepers, and small businesses run by a single family are defined as “Papa and Mama” shops or Family businesses. This was the biggest revelation as it explains why the surveys done by the Babson College and London School of Economics showed only 1.7% entrepreneurship level as the Japanese had a different way of defining entrepreneurship and although according to Tomita San there are millions of family businesses, there are very few who have made it really big in the scale of Honda.
Aug 15, 2006
Today we met an entrepreneur Tune Fujioka, CEO, Brand Architecture (www.ecodecor.jp) . Their company designs eco-friendly items ranging from furniture to utensils. He met us at their furniture manufacturing facility and gave us a tour of his factory. It was interesting to see how furniture was built using natural elements including rice for glueing and finishing and polishing furniture. They take about 10 days to make one bed and it sells for about 1-2 million yen. The target market is niche without any significant competition. The material used was bamboo and recycled material. It was interesting to note that Bamboo is 1.5 times stronger than steel and it is flexible and light weight. He currently has his business only in Japan but is planning for expansion to France (Paris) and other countries. He has an exhibition in Paris next year. His firm is equipped to take international orders and ship them. The annual revenue from the furniture is 7.5 Billion Yen. His grandfather started the furniture company Tanuma, 66 years ago, but now Fujioka San does his designs and manufacturing methods using eco-friendly methods. His motivation to do new business is that Japan is slowing down and it was time to do new things. He had this idea of eco-friendly items to latch on to the growing Japanese trend to avoid chemicals and use items that would be beneficial to the eco-system.
Since we just had the revelation yesterday from Tomita san about how he defines entrepreneurship to be something which is successful new business with a new idea benefiting the Japanese economy as a whole, we wanted to get Fujioka San’s opinion.
Fujioka San defines entrepreneurship to be the spirit to change the needs of the industry. He says the new idea should be beneficial to society and not damage it in any way. He says that many entrepreneurs in Japan start the business because of the passion to make money. Since there is no more lifetime employment, he feels younger entrepreneurs who want to make money are beginning to looking at starting new businesses. He feels his grandfather was an entrepreneur because he started from scratch and made it big, but not his father as he just inherited and was running that business. Fujioka San does not consider flower shops and individual mom and pop dry cleaning shops to be entrepreneurs as they did not start anything new and did not make a significant difference to economy.
He started his company by taking loans from friends and family and from Small Venture Business. He got a nice office space in a big building subsidized for 400 yen/month for 2 years. Fujioka San feels that most entrepreneurs are not aware of such governmental help. His view on entrepreneurship is that it can’t be taught, one needs to have passion to make it succeed and keep persevering without fearing failure.
When he started his company, his family and friends did not like him and his father was not happy that he was starting something of his own. He attributed this to fear of uncertainty. Since they were not experienced in starting a new business, they did not want their son to start something new. He says that the fear of failure is very prevalent in Japan and no one likes to fail due to societal pressures.
Fujioka San has 3 full time entrepreneurs and 5 freelancers working for him. His growth plans are that he wants to create the image of the brand, the green concept and health conscious image of the company in 2006 and by 2010, he wants to design the interiors of the hybrid cars. He works with only “green companies” that believe in helping the environment.
He had no influence from society and family, as they were not experienced. His marketing strategy is to advertise in yellow pages under “green”. He does not have advertising but does PR work on TV and Radio.
Fujioka San does not use IT other than the software to design. It was interesting that he did not consider a lot of small technology companies such as those supporting the gaming industry to be entrepreneurs because he feels IT is now mature and they are not doing anything to help the society.
In closing, we asked him what he would advise budding entrepreneurs and he said that the idea should be new and one should differentiate oneself. Fujioka San said that one should do it passion and not be afraid of failure. Persistence is key especially if the idea is new and unconventional.
After our “deep interview” with the entrepreneur we took the Shikansen (means new artery, referred as bullet train in Western countries) to Kyoto. This train travels at maximum speed of 187 miles/hr. This was started after the Olympic games in 1964.
Japan & Entrepreneurs
In our Japan survey process we met several people
with different business backgrounds. We found
that the Japanese culture has a big influence
on entrepreneurship. The results of our surveys
will help us determine the reasons for the differences
in entrepreneurship levels between Korea and
Japan. We also noticed that the Koreans and Japanese
had a different perception of entrepreneurship.
The Koreans felt that they were entrepreneurs
if they had started a company or had an idea
they used to become self employed, while many
of the Japanese felt that being an entrepreneur
was starting a successful company from scratch
which contributed to society either economically
or environmentally.
The surveys for Japan were also written in their
native language. We met people in local
restaurants, gathering areas, shops and other
places of business. We found it a little
more challenging to have the surveys completed
in Japan than in Korea. We had to warm the people
up to us because their first response was hesitation
to participate in the research. The Japanese
were much more reserved while the Koreans were
curious about our survey and wanted to help.
Once we had the communication going with the
Japanese they were friendly but not quite as
friendly and helpful as the Korean people. Some
of us decided to take a different approach to
get communication started by purchasing something
from the places of business. Then getting the
surveys completed was easier.
The Survey & Respondents
The survey questions were organized the same
for Japan as the surveys for Korea. There
were three main categories we have been focusing
on throughout our trip: Culture, Politics,
and Business. Just about half of the
respondents fell into the 20-29 age range while
the majority of the remaining half fell into
the 30-39 range. One respondent was
over 60 years old. The respondents were
approximately 50 percent male and female.
The survey was broken out into two separate
sets of questions. One set was specifically
asked of current and past business owners (entrepreneurs)
while the other set was for non-business owners. We
found that 33 percent of the respondents owned
a business but only about half of them considered
themselves to be entrepreneurs.
The Results
Culture
Just as in Korea, when asked about their motivation
for starting their own business, the majority
of the entrepreneurs said “It was my
dream.” For Japan the desire to
be different followed closely. This was surprising
since historically the culture as a whole has
been a collective society. This change in the
culture could be part of the reason the percentage
of entrepreneurship from our surveys was higher
than the 1.7% recorded by Babson College and
the London School of Economics. Approximately
60% of the respondents who are not currently
business owners said they either casually or
seriously thought about business ownership.
Again, this was surprising since normally the
Japanese have desired to work for corporations.
The entrepreneurs described themselves as, opportunistic,
visionary, and resourceful while the non-business
owners felt that entrepreneurs should be visionary,
leaders, and creative in order to be successful. Half
of the entrepreneurs did not have family members
who own or have owned businesses. Over
30% of the entrepreneurs had a sibling that own
or have owned a business. However, 60% of the
non entrepreneurs’ parents did own or previously
own their own business. This indicated that these
entrepreneurs did not have family businesses
passed down to them and had started their own
business.
“One should not start a business if there
is a risk it might fail.” The majority
of entrepreneurs answered that they did not agree
or somewhat agreed. However, the majority of
the respondents who are not entrepreneurs somewhat
agreed with the statement. These results support
that risk taking it an attribute for entrepreneurs
and non entrepreneurs are cautious.
The top two fears of owning their own business
for both entrepreneurs and non-entrepreneurs
in Japan are “uncertainty of income” and “consequences
for your family.” “Losing property” is
also among their top fears for both the entrepreneurs
and non entrepreneurs. These responses
indicate the Japanese are closely linked to income
and that financial stability is a major part
of their culture.
All respondents, both entrepreneurs and non-entrepreneurs,
felt people who started their own business and
failed should be given a second chance. These
responses shows that the society is becoming
more forgiving and accepting of those who start
a business and fail.
Politics
For the most part the entrepreneurs feel that
they have very little flexibility in setting
and controlling prices, and promotions. This
is mainly controlled by the government. The
majority of non entrepreneurs feel that the
government does not get involved in pricing
and promotions. The different responses may
be due to the non entrepreneurs’ understanding
of the government involvement. Both
business and non business equally said they
enjoy tax advantages.
Business
When asked about challenges at start-up, the
entrepreneurs said lack of available financial
support and complex administrative procedures
were their biggest challenges. The majority
of non-business owners feel that it would be
difficult to start a successful business.
Most of the entrepreneurs said that staying
open to new opportunities, networking, and being
flexible and adaptive to change equally contributed
to their success. The entrepreneurs
use the Internet and door to door sales calls
to market their product. Over 80% of the non
entrepreneurs also market their products through
the internet. The remaining non entrepreneurs
use newspapers and magazines to market their
products.
About 80% of the entrepreneurs said their prior
work place did not encourage a creative environment.
Over 50% of the non entrepreneurs agreed that
their work place did not encourage creativity
followed by creativity being encouraged only
within certain divisions.
Fifty percent of the entrepreneurs that said
there were no incentives to grow the business
or develop new products or services while 50%
that said there were monetary incentives. The
non entrepreneurs mostly responded to monetary
incentives and pride being the incentives.
Most of the entrepreneurs said that they used
money from their savings to fund their business
followed by the bank. Over 50% of the non-business
owners said they would seek funding to start
a business from a bank followed by family and
investors.
Over 70% of the entrepreneurs said that they
individually make decisions and to no surprise
over 75% of the non entrepreneur said that their
decisions are made as a group through consensus.
The survey results gave us insight that the
culture and politics have a positive approach
towards raising the entrepreneurship level in
Japan.